Field Inspector in St. Louis, MO at FirstKey Homes, LLC

Job Description

FirstKey Homes is an active investor and operator of single-family rental homes across the United States.  We’ve already invested nearly $1B in over 7,500 homes and we’re continuing to acquire more properties every month.  At FirstKey, we aim to be best-in-class within our industry by providing high quality homes coupled with an unmatched customer experience for our residents.  This role will provide the right candidate with an opportunity to grow with a dynamic company as we continue to increase our market size.

The Field Inspector is responsible for preparing resident properties for leasing activity, including taking photographs, putting up/placing signage, and ensuring target-level curb appeal. This role is also responsible for performing resident onboarding activities related to marketing vacant homes, including performing quality control inspections, and coordinating regional marketing campaigns. Some light appearance-related maintenance work is involved. The Field Inspector will travel throughout the market and will be the face of FirstKey Homes to Residents. This is a full-time position with some overtime required most weeks, especially the first two weeks of any given month. Saturday and Sunday hours are required. The Field Inspector will be facilitating at least 20 leases per month and 20 property listings per month.

ESSENTIAL DUTIES

• Post “for lease” signs within 24 hours of unit maintenance work completion
• Take photographs of each property within 24 hours of unit completion, and coordinate with marketing associates to advertise the property 
• Conduct move-in orientations with new residents, including showing residents water valves, circuit breakers and other home basics
• Activate self-entering lock boxes
• Perform light cleaning inside and out to make property appealing to prospective residents
• Document activity and required information into FirstKey systems (e.g., YARDI) in real-time using provided technology (iPad)
• Complete product/inventory/property knowledge audits
• Conduct occupancy and quality control checks
• Travel throughout applicable market using personal vehicle
• Coordinate regional marketing and advertising campaigns
• Conduct regular tours of vacant homes to ensure they remain show-ready
• Assist in resident relations programs, open houses, and special functions
• Adhere to all local, state, and federal laws governing Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws pertaining to real estate or leased properties
• Perform other duties as assigned, such as dropping off checks, updating housing information, checking in on tenants
• This brief summary is not an all-inclusive description of job duties.  Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need.

• High school diploma or equivalent
• Valid driver’s license

Experience:

• At least one year of full-time, successful leasing experience (preferred)
• Working with customers/public in a customer service/sales capacity

FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.

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