Quality Assurance Analyst in Atlanta, GA at FirstKey Homes, LLC

Date Posted: 2/22/2021

Job Snapshot

Job Description


The Quality Assurance Analyst will establish procedures and strategies to ensure the quality assurance of FirstKey Homes IT applications. This role will collaborate with IT resources to develop test plan timetables, manage and coordinate testing activities, and verify that end user expectations are met. Additionally, this role will assist in leading efforts to transform the current environment into an automated framework. The Quality Assurance Analyst will be working in a fast-paced startup environment and have access to the latest Microsoft technologies



  • Assist with developing procedures and strategies for the Quality Assurance of FirstKey Homes IT applications based on industry and best practice testing solutions.
  • Collaborate with IT resources to create detailed, comprehensive and well-structured test plans and timetables.
  • Review functional and technical requirement documents to ensure requirements are testable. Develop test scenarios and use cases to test code.
  • Manage, coordinate and execute all required testing activities in accordance to test plan.
  • Participate in daily stand-ups as needed to communicate testing progress and status.
  • Identify testing risks and provide mitigation plans to minimize risks.
  • Escalate Quality Assurance issues to the project manager and assist with resolving.
  • Establish testing metrics for test execution and defect trending. Record defects by clearly articulating and defining each issue. Coordinate with IT teams to identify appropriate resources to ensure resolution.
  • Verify that end-user experience meets expectations during testing as well as post-implementation.
  • Communicate testing updates to all business leaders and project stakeholders.
  • Assist in leading efforts to transform the Quality Assurance environment into an automated framework.
  • Stay abreast of emerging quality assurance knowledge, practices, trends and technologies. Identify and recommend improvements to enhance FirstKey Homes IT systems.
  • This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Primarily working indoors, office environment.
  • May sit for several hours at a time.
  • Prolonged exposure to computer screens.
  • Repetitive use of hands to operate computers, printers, and copiers.



  • High School Diploma or equivalence
  • Minimum 3 years’ experience with quality assurance testing or similar work experience
  • High proficiency with Microsoft platforms to include Office, SQL Server and Dynamics
  • High proficiency with Selenium web application
  • Understanding of agile methodology and frameworks like Scrum
  • Proven ability to communicate technical information into an easily understood concepts
  • Proven ability to act as a business partner across various departments


  • Experience working in a fast pace, high-growth company


  • Computers — Knowledge of computer hardware and software, including applications and programming.


  • Active Learning— Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Critical Thinking— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Complex Problem Solving— Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making— Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Programming — Writing computer programs for various purposes.
  • Quality Control Analysis— Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Systems Analysis— Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Active Listening— Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring— Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Time Management— Managing one's own time and the time of others.
  • Speaking— Talking to others to convey information effectively.
  • Writing— Communicating effectively in writing as appropriate for the needs of the audience.


  • Attention to Detail— Job requires being careful about detail and thorough in completing work tasks.
  • Persistence— Job requires persistence in the face of obstacles.
  • Analytical Thinking— Job requires analyzing information and using logic to address work-related issues and problems.
  • Cooperation— Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Adaptability/Flexibility— Job requires being open to change (positive or negative) and to considerable variety in the workplace.

FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.



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