Manager, Strategic Initiatives in Marietta, GA at FirstKey Homes, LLC

Date Posted: 6/3/2021

Job Snapshot

Job Description


The Manager, Strategic Initiatives will partner with the CEO, senior leadership and functional/market leaders to prioritize, oversee and drive top strategic initiatives across the business. The Manager will lead and/or support various projects simultaneously across FirstKey Homes to improve operating and financial performance. The Manager will immerse themselves into the business environment to fully understand operations and streamline workflows.

Team members selected for this role will have the opportunity to work within a fast paced, high growth, energetic company. These leaders will rotate through multiple projects and engage in full project lifecycle from initial assessment to implementation of recommended solutions. They will have exposure working in various business units and will frequently interact with executive leadership to provide their innovative insights and solutions. Opportunities to extend work assignments upon completion of strategic initiative projects may include growing into a role with direct reports, pursuing leadership career paths within interested departments or other emerging opportunities.


  • Lead and/or support multiple projects simultaneously, in collaboration with Executive Champions and the First Key Homes Office of Strategic Initiatives, to improve organizational operating and financial performance. Partner with Executive Champions to understand project scopes, timelines and to identify workflows, necessary resources and risks.
  • Immerse oneself into departments to fully understand FirstKey Homes’ strategies, business model and nuances of operations. Review workflows, procedures and policies to assess strengths and gaps of operations.
  • Leverage organizational resources to review workstreams for inefficiencies and conduct root causes analysis. Coordinate interviews and job shadowing with team members to fully understand work practices. Learn and navigate various FirstKey Homes’ technology platforms to locate data sources.
  • Identify, extract and aggregate data from technology platforms with assistance from IT resources when necessary. Manage and analyze large data sets using Microsoft Excel or Structured Query Language (SQL) to evaluate current processes and isolate problem areas. Test and validate models and results.
  • Develop evidence-based solutions and prepare reports and/or presentations that outline and rank proposed solutions and present a range of possible alternatives to facilitate complex decision-making with process owners.
  • Prepare and participate in presenting strategy documents, models and analyses to various levels of management, including operating managers and executives, board members and private equity team members.
  • Report relevant insights to stakeholders and provide recommended solutions to optimize performance such as incorporating automated technologies or building departmental operating and reporting structures.
  • Communicate project updates to stakeholders weekly and record updates in project management tracking software. Address changes to project scopes, timelines and resources. Resolve and escalate any issues that arise.
  • Present findings and solutions to executives and board of directors. Lead implementation of approved solutions and collaborate with IT resources when necessary.
  • Partner with internal teams such as Learning & Development and Technology Enablement to document procedures, create job aids and other supporting content to ensure team members understand and adhere to enhanced workflows.
  • Proactively scan the business environment continuously to identify projects that will enhance business operations and reduce organizational inefficiencies.
  • Interview, job shadow and travel to markets to develop a broader understanding of operational and financial challenges that team members are facing.
  • Ad hoc projects to support the CEO, senior leadership team or private equity team members.
  • This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Management consulting experience a plus
  • Familiarity with interactive data visualization tools such as Power BI
  • Ability to use structured query language (SQL) to pull and analyze large datasets
  • Familiarity with Customer Relationship Management (CRM) platforms such as Salesforce or Microsoft Dynamics
  • Experience or desire to work in a fast pace, high-growth company



  • Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


  • Active Listening— Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Active Learning— Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Critical Thinking— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Complex Problem Solving— Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making— Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis— Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Mathematics— Using mathematics to solve problems.
  • Writing— Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking— Talking to others to convey information effectively.


  • Leadership— Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Initiative— Job requires a willingness to take on responsibilities and challenges.
  • Persistence— Job requires persistence in the face of obstacles.
  • Analytical Thinking— Job requires analyzing information and using logic to address work-related issues and problems.
  • Achievement/Effort— Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation— Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Adaptability/Flexibility— Job requires being open to change (positive or negative) and to considerable variety in the workplace.

FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.

 This document is provided by the Company for the benefit of its employees. It is not a contract and does not create a contract of any kind. The Company, at its sole discretion, may modify, suspend or terminate the document at any time, with or without notice. Final interpretation of the document and its provisions is the responsibility of the Human Resources Department.